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Building confidence and assertiveness skills
Welcome!
What will you learn? (1:02)
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Foundations of confidence and assertiveness
What does confidence look like?
Understanding your rights
Differences between assertive, aggressive and passive behaviour
Ways of behaving
Sample situations
Skills practice (3:24)
Guidelines for being more assertive
Saying no (2:39)
Guidelines for assertive behaviour
Recognising and countering 'weapons' (3:55)
Strong foundations for confidence and assertiveness
Non-verbal communication and body language (4:20)
Things to consider
Tools, ideas and strategies for you to try now
Using the tools, ideas and strategies successfully
Self-confident vs low self-confidence
Where to now?
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Where to now?
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